While our products are brand new, from time to time products are prone to damage due to factors beyond our control, such as box damage during carrier transit or slight discoloration due to the product’s age. For additional questions or pictures regarding a product’s condition and what qualifies as a free return please reach out and contact us for support - thanks!

Also, please note that the product photos may or may not reflect the product that you will be receiving, so if you have any questions/concerns, please reach out to us PRIOR to purchasing the shoe as we do not accept refunds, returns, or cancelations. 

Thanks,

-The Sole Swap Team